Our POLICIES
- 01
All coaching and consulting sessions are designed to provide strategic guidance and professional insight. Services are not a substitute for legal, financial, or compliance advice, unless explicitly stated.
- 02
Sessions must be booked in advance through our official platform.
Payment is due at the time of booking unless otherwise noted in a written agreement.
Invoices must be paid within 7 days unless a custom payment plan is approved.
- 03
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Sessions canceled with less than 24 hours’ notice may be forfeited without refund.
Group training and retreat cancellations are non-refundable but may be transferable.
- 04
All services, trainings, and digital products are non-refundable.
If you are unsatisfied with your session, please contact us within 3 days to discuss a resolution.
- 05
All information shared in private coaching sessions is kept confidential, except where disclosure is required by law (e.g., suspected abuse or threats of harm).
- 06
All content, tools, templates, and resources shared are the intellectual property of Jermaine Rucker and may not be reproduced, sold, or shared without written permission.
- 07
Clients are expected to arrive prepared, actively engage, and complete follow-up actions as part of their growth process. Results depend on consistent application and commitment.
- 08
By using our website, you agree not to copy, misuse, or reproduce any material without consent. You agree to use the website for lawful and respectful purposes.